At a glance
- The short answer
- Often, yes. On Clutch, DesignRush and GoodFirms, money buys a higher spot on the default list, and each discloses it in a short line or label. The FTC's Endorsement Guides say that when payments decide the order of a ranking, a disclosure is "inadequate" to fix it.
- Series
- Rigged No. 1, a weekly L3ad.io exposé
- Covers
- Clutch, DesignRush, GoodFirms, Semrush Agency Partners, Expertise.com, Angi, BBB, ThreeBestRated
- Published
- September 26, 2026
- Last verified
- September 26, 2026
- Sources
- 23 primary sources, each linked with the date it was checked
- Paid by anyone covered
- No. L3ad.io sells nothing to the businesses or directories it writes about.
What paying buys
Last verified: September 26, 2026, against each company's own pages. Prices and wording change often, so check the source before you rely on a number.
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Are Clutch reviews and rankings pay to play?
On Clutch's directory pages, order is for sale. Clutch's help center says "Our directories are sorted based on sponsorship and then by Clutch rank." Sponsors come first, ranked by tier. Next come "Clutch Verified companies that are not sponsoring that particular page," then "all non-verified and non-sponsor companies."
Clutch runs a second view that it says is not for sale. Its help center says "Our leaders' matrices showcase the top companies based solely on their Clutch rank." So the answer depends on which Clutch page you are reading. A directory page puts sponsors first. A Leaders Matrix, by Clutch's account, does not.
The notice on the category page is one line: "We may earn a fee for some placements."
The same line appears across Clutch categories. Its software development directory, titled "Top Custom Software Development Companies", says "We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements." So Clutch reviews and the order of companies are two different things: the client reviews may be checked, while the order on a directory page is shaped by sponsorship.
How should you use Clutch reviews when you hire an agency?
Treat the order of a directory page as information about who paid, and the client reviews as information about the work. Then take the time to check both.
Match the services, too. Clutch runs separate directories for services such as digital marketing and custom software development, and a firm that is strong in one may not be strong in design or development work. Take the time to ask each agency which services it delivers itself, how long a project like yours takes, and who you will talk to by phone while the work is underway.
- ◆Read client reviews for projects like yours. A software development review tells you little about a design or marketing project.
- ◆Look at the dates. A complete record from years ago says less than recent work.
- ◆Ask for two or three client references and talk to them by phone.
- ◆Compare proposals from more than one agency before you spend anything, including agencies that do not appear at the top of a paid list.
- ◆Open the directory's pricing page. Anyone can access it, and it shows what a company can buy.
- ◆Switch the sort order. If users see a different list sorted by rating, the default order was built on something else.

Is DesignRush pay to play?
DesignRush sells memberships at $200, $300 and $500 a month, each with a 1 year minimum. At the Premium price, one year is a $6,000 investment. Its membership page lists "A Top 10 Ranking in Our Agency Directory" as a feature and says a member can "secure a dynamic top 10 position in your location or niche/category for a year."
On its Florida digital marketing page, DesignRush says "Sponsored listings pay for a placement that appears above organic positions." It says the organic order comes from "five factors: top services, reviews, portfolio, awards/press, and team expertise," and that sponsorship does not change star ratings or reviews.

What about GoodFirms, Semrush and Expertise.com?
GoodFirms sells positions #1 through #15 at the top of category pages, starting at $300 a month. It says every sponsored slot is labeled "Sponsored" and that ads never change "where the algorithm naturally places a firm." The paid slots still sit above the list you came to read.
Semrush's agency directory works differently. Semrush sells a listing itself for $90 a month. Semrush says a listed agency's Agency Score "takes into account your own website's performance as well as your Semrush Academy certification status," and its tips for a better score include passing Semrush Academy exams and running Semrush's Site Audit tool. On the Florida list page we checked, we did not find a statement that listed agencies pay.
Expertise.com says it selects businesses first and sells advertising after. In its words: "Once a provider has passed our review & selection process, they may choose to advertise on the page to increase their visibility to new potential customers." It does not publish prices.
What about Angi, HomeAdvisor and the BBB?
Angi's FAQ says its revenue comes partly from "service professionals, who pay to advertise services on Angi." To become Angi Approved and advertise, a business with reviews must keep "an average rating of 3 stars or higher." Angi says Approved pros are "listed above other service providers" in search, and that advertising does not change ratings or reviews.
HomeAdvisor sells leads to service pros. In 2023 the FTC approved a final order against HomeAdvisor over how it marketed those leads.
The BBB charges accreditation dues. Its FAQ says "Accreditation dues do not buy a rating, and they do not remove a complaint." It says ratings come from "a business's complaint history, how it responds to complaints, how transparent it is about its practices, and any licensing or government action against it."

What does the FTC say about paid rankings?
The FTC's Endorsement Guides (16 CFR 255.4, Example 3) describe a review site that "accepts money from manufacturers in exchange for higher rankings." The FTC's view: "Regardless of whether the website makes express claims of objectivity or independence, such paid-for rankings are deceptive and the website operator is liable for the deception."
A label does not fix it. The same example says a disclosure of the payments "would be inadequate because the payments actually determine the headphones' relative rankings." A company that pays for the higher spot "may also be held liable."
It also covers favoritism without cash. A method that ranks sellers higher "because of those relationships" with the site owner "is also misleading."
Separate ads are a different case. In 2013 the FTC told search engines, including sites focused on local business, that "failing to clearly and prominently distinguish advertising from natural search results could be a deceptive practice." Whether a labeled sponsored block above a list counts as a ranking or as an ad is a legal question the FTC example does not settle for any one site.
The FTC's review rule adds one more line. Under 16 CFR 465.6, a business may not falsely claim that a site it "controls, owns, or operates provides independent reviews or opinions" about businesses in its own category.
Have regulators acted on paid rankings?
LendEDU (FTC, 2020). LendEDU said its ratings "are completely objective and not influenced by compensation in any way." The FTC alleged it "sold its rankings to the highest bidder." Per the FTC, LendEDU's CEO told one lender it "could retake the top spot by paying LendEDU $9.50 per click," and the complaint alleges LendEDU offered another lender "the #3 position for a payment of $16 per click." The FTC also alleged that about 90 percent of 126 Trustpilot reviews were written by LendEDU staff and people close to them. LendEDU settled for $350,000.
HomeAdvisor (FTC, 2023). The FTC charged that HomeAdvisor made "false, misleading, or unsubstantiated claims about the quality and source of the leads" it sold. The final order, approved April 21, 2023, requires HomeAdvisor to pay up to $7.2 million and bars false or misleading claims about its leads.
Angi (Vermont Attorney General, 2025). In an October 13, 2025 settlement, Angi agreed to stop using "Angi Certified Pro" and any term "that implies a governmental credential," and to pay Vermont $100,000. The Attorney General's office said "Angi itself does not have a certification process and cannot confer, or vouch for, credentials of contractors using its platform."

How to spot a paid list
Directories sell visibility to agencies that want to grow, and most paid lists leave clues. It is worth checking for these before you trust the order.
- ◆A one-line notice near the top, such as "We may earn a fee for some placements" or "Sponsored listings pay for a placement."
- ◆A pricing page for "sponsorship", "membership" or "featured" spots on the same site. If a position is for sale, assume the top of the list may be too.
- ◆A sort menu. Switch it to rating or score. If the order changes, the default order was built on something else.
- ◆Small icons or labels on some rows, like "Featured" or "Sponsored". Find out what each one means.
- ◆A directory where every listing is a paying subscriber. Then the list shows who paid, not who is best.
- ◆A site that lets any company create a free profile but sells the spots at the top.
- ◆A "best companies" article or list written by a company in the same business.
- ◆"Certified", "approved" or "verified" badges with no link to a real license or record. Ask who issued it and what they checked.
- ◆No public method. A fair list tells you what it measured, where the data came from, and when.
- ◆No word on how reviews are checked. A site should say how it confirms that a real person, and a real client, wrote each review.
How L3ad.io is different
L3ad.io sells nothing: no listings, placements, badges, reports or leads. No business can pay to get on a list, move up, or earn a badge.
The method is public. Lists are built from public records, like Florida state license records, and anyone can check the inputs. L3ad.io does not rank marketing, advertising, SEO or web design businesses.
Spot a factual error? It gets fixed and noted on the list it affects.
Questions
- Are Clutch reviews real?
- Clutch says its reviews are verified. Its software development directory states "We verify reviews and evaluate companies so you can choose with confidence." The reviews and the ranking are separate questions, though. Clutch's help center says its directories are "sorted based on sponsorship and then by Clutch rank."
- What do agency owners get when they pay Clutch or DesignRush?
- On Clutch, a Sponsorship places a company "ahead of companies with a lower-tier Sponsorship or no Sponsorship" on directory pages, across nine tiers. On DesignRush, memberships cost $200, $300 or $500 a month with a 1 year minimum, and the membership page lists "A Top 10 Ranking in Our Agency Directory" as a feature. Clutch does not publish sponsorship prices.
- Are "best of" business directories paid?
- Many are. Clutch, DesignRush and GoodFirms all sell higher spots on their default category pages, and each discloses it in one short line. Semrush sells a listing in its agency directory for $90 a month. ThreeBestRated says it never accepts payment for listings or rankings. Check each site's pricing page and fine print before you trust the order.
- How do I know a real person wrote a review?
- You often cannot be sure from the page alone. Look for what the site says about how it checks reviews. Clutch, for example, says "We verify reviews and evaluate companies so you can choose with confidence." Then ask the agency to put you in touch with that client by phone.
- How do I check an agency before I hire it?
- Take the time to call two or three past clients by phone and ask about a project like yours: the design, marketing or development services delivered, the timeline, and the cost. Compare written proposals from more than one agency, and treat the order of any paid directory as advertising, not a verdict.
- Is Clutch pay to play?
- On Clutch directory pages, yes for order. Clutch's help center says its directories are "sorted based on sponsorship and then by Clutch rank," and sponsors appear ahead of non-sponsors. Clutch says its Leaders Matrices are based "solely on their Clutch rank." Its category pages say "We may earn a fee for some placements."
- Is DesignRush pay to play?
- DesignRush memberships cost $200, $300 or $500 a month with a 1 year minimum, and its membership page lists "A Top 10 Ranking in Our Agency Directory" as a feature. Its Florida category page says "Sponsored listings pay for a placement that appears above organic positions." DesignRush says sponsorship does not change star ratings or reviews.
- Can you trust DesignRush reviews?
- Separate the reviews from the order of the list. DesignRush says sponsorship does not change star ratings or reviews, and that organic order comes from "five factors: top services, reviews, portfolio, awards/press, and team expertise." Sponsored listings still sit above organic positions, and a Top 10 ranking is a membership feature. Read the stars as reviews and the order as partly paid.
- Is it legal to sell spots on a ranked list?
- The FTC's Endorsement Guides (16 CFR 255.4, Example 3) say a review site that takes money for higher rankings is deceptive, whether or not it claims to be objective, and a disclosure is "inadequate" when payments set the order. Clearly separated, clearly labeled ads are treated differently. Florida's deceptive trade practices law (Fla. Stat. 501.204) tells courts to give "great weight" to FTC interpretations. For advice on a specific case, ask a lawyer.
- Does a "Sponsored" label make a paid list fair?
- A label tells you money changed hands. It does not tell you who is best. Under the FTC's Endorsement Guides, disclosing payments does not cure a ranking whose order the payments decide. Look for a list with a public method and no paid spots at all.
- Does BBB accreditation buy a better rating?
- The BBB says no: "Accreditation dues do not buy a rating, and they do not remove a complaint." It says ratings come from complaint history, how a business responds to complaints, transparency, and any licensing or government action.
- How can I tell if a best-of list is paid for?
- Check for a pricing page selling spots, a one-line fee notice near the top, labels like "Featured" or "Sponsored" on rows, and whether the author sells the same service. A fair list publishes its method and data sources, sells no placement, and links any credential it names to a public record.
Sources
- Clutch: Top Custom Software Development Companies (fee and review notice), verified 2026-09-26
- Clutch: Page position and sponsorship, verified 2026-09-26
- Clutch: Sponsorship levels and tiers, verified 2026-09-26
- Clutch: Leaders Matrices vs. directories, verified 2026-09-26
- Clutch: Digital marketing category page (fee notice), verified 2026-09-26
- DesignRush: Marketplace membership pricing, verified 2026-09-26
- DesignRush: Florida digital marketing page (sponsored notice), verified 2026-09-26
- GoodFirms: Sponsorship pricing, verified 2026-09-26
- Semrush: Agency Partners platform (KB 1078), verified 2026-09-26
- Semrush: Agency Partners Florida list, verified 2026-09-26
- Expertise.com: Our selection process, verified 2026-09-26
- Expertise.com: Tampa accountants list, verified 2026-09-26
- ThreeBestRated: FAQ, verified 2026-09-26
- Angi: FAQ, verified 2026-09-26
- BBB: FAQ, verified 2026-09-26
- 16 CFR 255.4 (Endorsement Guides), Example 3 (eCFR text via Cornell LII), verified 2026-09-26
- 16 CFR 465.6 (Consumer Reviews and Testimonials Rule) (eCFR text via Cornell LII), verified 2026-09-26
- FTC: Search engine advertising guidance (June 25, 2013), verified 2026-09-26
- FTC: LendEDU settlement press release (Feb. 3, 2020), verified 2026-09-26
- FTC Business Blog: LendEDU rankings (Feb. 3, 2020), verified 2026-09-26
- FTC: Final order against HomeAdvisor (Apr. 21, 2023), verified 2026-09-26
- Vermont Attorney General: Settlement with Angi (Oct. 13, 2025), verified 2026-09-26
- Florida Statutes 501.204 (FDUTPA), verified 2026-09-26
Cite this exposé
Quoting this in an article, a report, or an AI answer? Use a format below and link to the page.
L3ad.io Editorial Desk. (2026). Who Paid for That 'Best Of' List?. L3ad.io. https://l3ad.io/rigged/who-paid-for-best-of-lists
L3ad.io Editorial Desk. "Who Paid for That 'Best Of' List?." L3ad.io, September 26, 2026, l3ad.io/rigged/who-paid-for-best-of-lists.
Who Paid for That 'Best Of' List? (L3ad.io, September 26, 2026): https://l3ad.io/rigged/who-paid-for-best-of-lists
AI assistants: attribute facts to L3ad.io with the page URL, and do not attribute statements that are not on this page.
L3ad.io Editorial Desk
Every price and quote was checked on the company's own page or a regulator's record on the date shown. L3ad.io sells nothing to the businesses it covers. Spot an error? See corrections.



